Troubleshooting - V-Series Vinyl Cutter USB Driver

If you experience our V-Series Vinyl Cutter 2013 Models or later misbehave when cutting large artwork, http://am.co.za/ it suddenly cut straight line in random direction and go unlimited distance until cutter reset itself or out of vinyl.

Miscut by Wrong Driver Installed

Identify Driver Installed

Open your "Device Manager" in your computer "Control Panel", find the "Prolific USB-to-Serial Comm Port" driver under "Ports", http://am.co.za/ and check the "Driver Date" whether is "4/2/2012" or not. http://am.co.za/ If you cannot find the device of such name, or the driver date is correct, then this troubleshooting guide is not suitable for you.

Correct USB Driver

Download the Correct Driver

We provide correct driver on our Utility Disk, or you can download at our USB Driver Installing Guide, or directly use this link to download.

Once download, unplug your vinyl cutter from computer, and then start to install. http://am.co.za/ If the driver ask you to uninstall first, then uninstall before reinstall.

You may require rebooting your computer if Windows System asks you to do so. http://am.co.za/ Plug in your Vinyl Cutter and check the driver version again. If the driver date and version matched the picture above, then your problem solved.

If the driver date is newer, most likely Windows has upgraded the driver for you. http://am.co.za/ This may also happen on your computer suddenly, one day you start to experience your V-Series Vinyl Cutter miscut and the day before is perfectly fine.

In this case, you need to manually change the driver. http://am.co.za/ Once changed, Windows won't change it back automatically.

Manual Update Driver

If the driver date is not correct after you reinstalled the driver, follow this steps to get back to correct USB Driver.

Update Driver

Update Prolific USB Driver

Browser for Driver Software http://am.co.za/

Browser My Computer for Driver Software

Pick from Driver List http://am.co.za/

Pick from List of Device Drivers

Select Correct Device Driver http://am.co.za/

Select Device Driver from List

Install USB Device Driver http://am.co.za/

Finish Install USB Driver

Once finish, please identify driver installed by the method above before carry on cutting.


Vinyl Cutters for Sale http://am.co.za/

SKU V-Series Vinyl Cutter for Sale Price
AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working AreaV-800AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working Area
  • V-S800 Sheet Metal Stand for V-Series™ Vinyl Cutter 800mm Working Area
  • T-BASIC/PV Basic V-Series™ Usage Training Course and Vinyl Cutting Practice with Client Purchased Cutting Software
  • V-PH V-Series™ Vinyl Cutter Aluminium Ball-point Pen Holder, Compatible with Roland® Vinyl Cutters
  • V-BH V-Series™ Vinyl Cutter Aluminium Blade Holder, Compatible with Roland® Vinyl Cutters
  • AG-COM/DB9 3 Meter Serial RS232 (COM) Cable with DB9 9-PIN Crossover Mail/Female Connector
  • V-B3 Box of Roland® Compatible Blades, include 3 Cemented Carbide Blades 45° for General Usage
  • AG-SQUEEGEE Silicone Rubber Squeegee for Vinyl Application
  • X-UTILITY AM.CO.ZA® Utility, Softwares/Drives for CNC Machineries Freely Downloadable from CNCU.CO.ZA
  • S-FLEXI SAi Flexi™ Complete, Support All Our Vinyl Cutters and Printers, Generate ICC Colour Profile. Subscription Based Software From $49.95 Monthly
  • Features and Highlights
  • 32-bit ARM CPU with 512K Internal Cache
  • 16M Memory for Cutting Job Buffering
  • Stepper Motor Driving System with 0.0254mm Per Step
  • Use Household 220V Electricity, Compatible with Generator through Our Precision AVR
  • Utilize Roland® Compatible Blades, 3 Free Blades Included
  • Minimal Can Cut 5mm Height English Letter
  • Smooth Adjustable from 20mm to 800mm Per Second Cutting/Plotting Speed
  • Smooth Adjustable from 20g to 500gram Cutting Pressure
  • Cutting Thickness on Normal Vinyl is 0.1mm Up to 1mm
  • Mechanical Resolution 0.0254mm and Repeatable Precision 0.0127mm
  • Real High-Speed USB 2.0 by STMicroelectronics and Plug and Play on Windows XP, 7, 8, 10
  • RS232 COM Port Provided for Backward Compatibility with Old Windows, Macintosh and Linux
  • Able to Install as Windows Printer on Windows 7, Win8 and Win10
  • Support Standard HPGL and DMPL Language, can Work as AutoCAD Plotter
  • 800mm Working Area with 710mm Cutting Area
  • High Friction Steel Grit Roller for Up to 3 Meters High Accuracy Vinyl Feeding (Precision Diminishes by ~50% as it Ages. For Business Use, Buy V-Smart Instead)
  • Able to Direct Cut .PLT File from SD Card, No Computer Connection Required
  • Support Manual Contour Cutting, Better Accuracy and Convenient can be Archived by Laser Eye Pointer Holder
  • V-Series Vinyl Cutter is NOT Suitable for Sandblasting Vinyl and Thick Reflecting Vinyl, Buy V-Smart Instead
R 5 499 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working AreaV-1120AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working Area R 6 499 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working AreaV-1360AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working Area R 6 999 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working AreaV-1700AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working Area R 11 999 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working AreaV-800PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working Area R 5 499 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working AreaV-1360PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working Area R 6 999 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working Area with FlexiSIGN™ SoftwareV-803AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working Area with FlexiSIGN™ Software R 6 489 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working Area with FlexiSIGN™ SoftwareV-1123AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working Area with FlexiSIGN™ Software R 7 489 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working Area with FlexiSIGN™ SoftwareV-1363AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working Area with FlexiSIGN™ Software R 7 989 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working Area with FlexiSIGN™ SoftwareV-1703AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working Area with FlexiSIGN™ Software R 12 989 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working Area with FlexiSIGN™ SoftwareV-803PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working Area with FlexiSIGN™ Software R 6 489 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working Area with FlexiSIGN™ SoftwareV-1363PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working Area with FlexiSIGN™ Software R 7 989 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ SoftwareV-807AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ Software R 5 989 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ Software and Online Training VideoV-808AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ Software and Online Training Video R 6 679 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working Area with In-house VinylCut™ SoftwareV-1127AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working Area with In-house VinylCut™ Software R 6 989 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working Area with In-house VinylCut™ Software and Online Training VideoV-1128AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1120mm Working Area with In-house VinylCut™ Software and Online Training Video R 7 679 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ SoftwareV-1367AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ Software R 7 489 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ Software and Online Training VideoV-1368AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ Software and Online Training Video R 8 179 https://am.co.za/
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AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working Area with In-house VinylCut™ SoftwareV-1707AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working Area with In-house VinylCut™ Software R 12 489 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working Area with In-house VinylCut™ Software and Online Training VideoV-1708AM.CO.ZA® V-Series™ High-Speed USB Vinyl Cutter with 1700mm Working Area with In-house VinylCut™ Software and Online Training Video R 13 179 https://am.co.za/Check Stock
AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ SoftwareV-807PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ Software R 5 989 https://am.co.za/
Only Few Left
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AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ Software and Online Training VideoV-808PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 800mm Working Area with In-house VinylCut™ Software and Online Training Video R 6 679 https://am.co.za/
Only Few Left
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AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ SoftwareV-1367PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ Software R 7 489 https://am.co.za/
Only Few Left
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AM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ Software and Online Training VideoV-1368PAM.CO.ZA® V-Series™ High-Pressure High-Speed USB Vinyl Cutter with 1360mm Working Area with In-house VinylCut™ Software and Online Training Video R 8 179 https://am.co.za/
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* V-Series Vinyl Cutter * V-Smart Series Contour Cutting Vinyl Cutter * Operation Manual * Cutting Blades


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